When your debtor is abroad, collection requires an approach suited to the country, local practices and available remedies. IBCC centralises the case and organises its handling so you do not have to manage multiple contacts yourself.
A cross-border claim should not require you to research procedures, professionals and practices in every country yourself. IBCC maintains an overview and coordinates the steps needed for the situation.
The amount, age, documents, debtor’s country, any dispute and previous reminders are reviewed before action.
Contact methods, timescales and remedies may vary by jurisdiction.
You retain one point of contact for case progress, decisions and essential information.
Effective international recovery requires both prompt action and adaptation to the local context. IBCC favours structured handling from receipt and adjusts the strategy to the debtor’s conduct and country.
Identifying the debtor, country, nature of the claim and commercial situation.
Appropriate reminders and contact to obtain prompt payment, a response or a concrete commitment.
If amicable recovery fails, reviewing useful options based on the country, solvency and nature of the case.
Where necessary, IBCC can coordinate qualified local professionals according to the jurisdiction concerned.
Our priority is to reduce unnecessary delays. The case is organised on receipt, steps are initiated promptly and you are informed whenever a decision or approval is needed.
The case is handled without repeated internal transfers before the first useful steps begin.
You do not have to manage each potential participant or professional separately.
Payment, agreement, dispute or no response: each development promptly informs the next action.
Starting proceedings immediately is not always the best option internationally. The amount, solvency, evidence, any dispute and local costs must be considered before escalation.
First seeking payment, a response or an agreement where that approach remains appropriate.
A disputed claim needs to be handled as a commercial dispute rather than a straightforward unpaid invoice.
Proceedings may be considered when the recovery prospects and significance of the case justify them.
If your business regularly invoices customers abroad, IBCC subscriptions can bring prevention, monitoring, reminders and collection into an ongoing arrangement.
IBCC assesses your claim against a business established in Belgium and organises an appropriate recovery approach. Provide both companies’ details, the invoices, contract, terms and relevant correspondence.
A debtor’s location in Belgium does not by itself determine the law governing the contract or the competent court. These points must be checked before calculating interest, compensation and recoverable costs.
IBCC handles case assessment and amicable follow-up. Where reserved activities or proceedings are needed, appropriately qualified professionals, including lawyers and bailiffs, are involved according to the case.
The approach takes account of supporting evidence, any dispute, solvency and the cost of the steps involved. Submitting a claim does not guarantee payment or reimbursement of all costs. The terms of engagement must be accepted before work is commissioned.
Send the invoice, contract or order, accepted terms, delivery or service evidence and correspondence. Include both companies’ legal details and payments already received.
Assess my claimYes. IBCC handles B2B cases in Belgium, Europe and internationally, with an approach adapted to the country concerned.
No. Depending on the case and jurisdiction, IBCC can coordinate qualified local professionals.
Timescales can vary significantly by country, debtor response and chosen route. IBCC favours prompt action to reduce avoidable delays.
The case must then be assessed as a commercial dispute. The strategy may develop towards negotiation, alternative dispute resolution or appropriate proceedings.
Yes. The aim is to centralise the follow-up of multiple cases and jurisdictions through one contact.
Yes, depending on the plan and applicable terms. A quote can also be prepared for specific needs or individual cases.
Send the main case details and the debtor’s country. IBCC can then determine the appropriate recovery strategy.